The Emirate of the Hail region adopts the quality orientation in the performance of its work through the preparation and application of an integrated system for quality management that complies with the requirements of the international standard ISO 9001: 2015,  and with the regulations and legislation in the Kingdom, in a manner that achieves excellence in providing the Emirate’s business with an international quality standard that achieves, but rather, exceeds the needs and expectations of the beneficiaries, and undertakes the effective application and maintenance of the system and the continuous review to achieve continuous improvement.​​​​